Covid-19: Update

In light of government guidance relating to the coronavirus pandemic, to safeguard the health and wellbeing of our employees, members and others within our community, the staff at The Sugar Association of London and The Refined Sugar Association may be required to work remotely from time to time.

Please note, due to the office closure, we may not be able to receive posts. We should be grateful if you would contact us via email following the below instruction.


To commence a new arbitration, please send your request to The Secretariat at

For queries regarding an existing arbitration, please email and with our reference number in the subject line.


For any queries regarding membership, please email stating in the subject line whether your query relates to membership for The Sugar Association of London or The Refined Sugar Association.


For any queries relating to payment of our invoice, please email with a copy of the invoice to enable us to identify the payment. All payments should be made via bank transfer only.